The Tack's Commitment to You
LuCille Tack Center for the Arts is committed to the health of all patrons, volunteers, performers, and staff and is grateful to have been able to welcome you back to live performances. The following steps have been taken to ensure that our doors remain safely open.
In accordance with CDC guidelines, the LTCA is lifting its mandatory masking for patrons. However, out of respect for our medical community and limited hospital resources, it is highly RECOMMENDED that everyone wear a mask while in the theatre. Volunteers and staff will continue to mask while performing their duties, whether interacting with guests or performers. This policy is effective immediately (March 2, 2022) and is subject to change at any time. The Tack will continue to monitor the course of this pandemic in our communities and make changes as prudent.
Several improvements have been made to our venue to help keep you safe. These include:
- Increased fresh air intake to help diffuse the concentration of airborne viruses like COVID-19
- Commercial-grade, MERV13-equivalent air filters changed more often than required
- The use of electro-static spraying to focus on cleaning areas such as cloth seats
- Hand sanitation stations throughout the venue
- Increased routine cleaning and sanitation throughout the venue
- Mobile ticket scanning and digital program options
If the Tack must reschedule or cancel an event OR if you are feeling ill or uncomfortable attending an event for which you have tickets, you may choose any of the following options up to 48 hours before a performance:
- Donate the full value of your tickets to our nonprofit organization,
- Receive a gift certificate for the full value of your tickets to be used for a future event,
- Request a refund for the value of your tickets LESS $5 per ticket for fees incurred on the original sale.
Staff, Volunteers and Patron Responsibility
Staff, volunteers and ticket holders are being asked to remain home if they are sick or exposed to COVID-19. Please contact the ticket office to donate your tickets, receive a gift certificate with no expiration date or request a refund.
The best sources for up-to-date information and requirements are from our website, social media and email. All ticket holders with an email address on file will receive a pre-show welcome message with any updates included. Please keep in mind that policies are subject to change. We appreciate your consideration and kindness during these challenging, but exciting, times.
COVID-19 related health protocols may be in effect at the time of performance, including, without limitation, required: the wearing of masks, temperature checks, testing, confirmation of prior travel to restricted areas and/or confirmation of no known symptoms of and exposure to COVID-19. We reserve the right to unilaterally make changes to health protocols according to updated public health guidance and applicable law. Future updates will be provided to ticket holders prior to the performance. Any ticket holder who does not comply with any COVID-19 related health protocol may be required to leave the theatre, and their ticket will not be refunded. Guests with accessibility questions or who require additional assistance related to the venue's COVID-19 policies may email email@example.com or call 715-659-4499.
Please note: Events are being planned at full capacity, subject to applicable law and governmental approval.
An inherent risk of exposure to COVID-19 exists in any place where people gather. COVID-19 is an extremely contagious disease that can lead to severe illness and death. You assume all risks, hazards and dangers arising from or relating in any way to the risk of contracting COVID-19 or any other communicable disease or illness, or a bacteria, virus or other pathogen capable of causing a communicable disease or illness, whether occurring before, during or after the event, however caused or contracted, and voluntarily waive all claims and potential claims against Event Organizers, LuCille Tack Center for the Arts, the School District of Spencer, the Presenter, the Event, the Event Producers and their respective affiliates, subsidiaries, sponsors, successors and assigns and their respective officers, employees, contractors and agents.