About / Reopening the Tack

Dear Friends of the Tack,

As you can imagine, we are so relieved to be opening our doors after the past year and a half of darkness at the LuCille Tack Center for the Arts.

With this welcoming back and celebrating our 25th Anniversary season comes a huge responsibility for the health and well-being of patrons, staff, volunteers, artists and others. This is a number one priority, and we remain committed to that end.

Therefore, to be on the safe side of the pandemic, all ticket holders (over the age of three) are being required to wear a mask when attending a show or other event at the Tack. This requirement is for vaccinated or unvaccinated persons alike and is effective September 10 until further notice.

It is impossible to provide social distancing in the theatre. However, we believe that universal, proper masking can effectively mitigate possible exposure to the virus and help ensure a safe experience for everyone. To alleviate the necessity to remove a mask, there will be no food or beverages served at intermissions.

We are certain that you will see the logical reasoning in this policy and will cooperate in helping to keep COVID-19 under control and the Tack open for business. We will keep you updated as protocols change and do our best to provide an enjoyable experience for our guests.

We look forward to seeing you baack... at the Tack!

The Tack’s Commitment to You

LTCA is committed to the health of all patrons, volunteers, performers, and staff and is excited to responsibly welcome you back to live performances. The following steps have been taken to ensure we reopen as safely as possible.

Mask Policy

Due to the high levels of COVID-19 transmission in Marathon County, Wood County and the surrounding area, all ticket holders over the age of three, staff, and volunteers are required to wear a mask while attending a Tack event, regardless of vaccination status. This policy is effective immediately and until further notice. We will continue to monitor the course of this pandemic in our communities and make changes as prudent.

Facility Upgrades

We’ve made improvements to our venue to help keep you safe. These include:

  • Increased fresh air intake to help diffuse the concentration of airborne viruses like COVID-19
  • Commercial-grade MERV13-equivalent air filters changed more frequently than required
  • The use of electro-static spraying to focus on cleaning areas such as cloth seats
  • Hand sanitation stations throughout the venue
  • Increased routine cleaning and sanitation throughout the venue
  • Disconnected water fountains/bubblers
  • Suspended intermission refreshments
  • Mobile ticket scanning and digital program options

Ticket Guarantee

If the Tack must reschedule or cancel an event OR if you are feeling ill or uncomfortable attending an event for which you have tickets, you may choose any of the following options up to 48 hours before a performance: Donate the full value of your tickets to our nonprofit organization, receive a gift certificate for the full value of your tickets to be used for a future event, request a refund for the value of your tickets LESS $5 per ticket for fees incurred on the original sale.

Staff, Volunteers and Patron Responsibility

We ask that staff, volunteers and ticket holders stay home if they are sick or exposed to COVID-19. Please contact the ticket office to donate your tickets, receive a gift certificate with no expiration or request a refund.

Future Updates

Your best sources for up-to-date information and requirements are this webpage, social media and email. All ticket holders with an email address on file will receive a pre-show welcome message with any updates included. Policies are subject to change. We appreciate your consideration and kindness during these challenging, but exciting, times.

COVID-19 related health protocols may be in effect at the time of performance, including, without limitation, required: the wearing of masks, temperature checks, testing, confirmation of prior travel to restricted areas and/or confirmation of no known symptoms of and exposure to COVID-19. We reserve the right to unilaterally make changes to health protocols according to updated public health guidance and applicable law. Future updates will be provided to ticket holders prior to the performance. Any ticket holder who does not comply with any COVID-19 related health protocol may be required to leave the theatre, and their ticket will not be refunded. Guests with accessibility questions or who require additional assistance related to the venue’s COVID-19 policies may email info@lucilletackcenter.com or call 715.659.4499.

Please note: Events are being planned at full capacity, subject to applicable law and governmental approval.

An inherent risk of exposure to COVID-19 exists in any place where people gather. COVID-19 is an extremely contagious disease that can lead to severe illness and death. You assume all risks, hazards and dangers arising from or relating in any way to the risk of contracting COVID-19 or any other communicable disease or illness, or a bacteria, virus or other pathogen capable of causing a communicable disease or illness, whether occurring before, during or after the event, however caused or contracted, and voluntarily waive all claims and potential claims against Event Organizers, LuCille Tack Center for the Arts, the School District of Spencer, the Presenter, the Event, the Event Producers and their respective affiliates, subsidiaries, sponsors, successors and assigns and their respective officers, employees, contractors and agents.

Feel free to contact us with questions and/or comments.